Your Chase account number is a 16-digit code printed on your physical card, or you can find it in the Chase mobile app or online portal without logging in again

The fastest way is to look at the card itself. Your account number is the long string of digits printed on the front of your Chase credit card, usually below your name. It's the same number whether you're looking at a physical card or a digital card image in your phone's wallet.

If you don't have the card in front of you, you can pull up the number in seconds through Chase's website or app — both show it clearly in your account details. You don't need to dig through statements or call anyone.

Key Takeaways

  • Your 16-digit account number appears on the front of your physical Chase credit card, below your name.
  • Log into Chase.com or the Chase mobile app and go to your account details to see the number without the card.
  • The account number is different from your routing number or the customer service number on the back of the card.
  • You'll need this number to make payments, dispute charges, or contact Chase customer service about your account.

Finding the number on your physical card

Open your wallet and look at the front of your Chase credit card. The account number runs horizontally across the middle or lower portion of the card face. It's always 16 digits long for Chase credit cards.

The number appears in raised print (embossed) so you can feel it, and it's also printed flat below the embossed version. Either one is correct — they're the same number.

Finding the number in the Chase app

Open the Chase mobile app and tap the card you're looking for. The account number displays prominently on the card image. You can also tap "Card details" or a similar option (the exact label varies by app version) to see the full number and other information.

If you have multiple Chase cards, make sure you're looking at the right one — the app shows each card separately, and each has its own account number.

Finding the number on Chase.com

Go to Chase.com and log in with your username and password. Click on the credit card account you need. The account number appears in the account summary or account details section, usually near the top of the page.

You can also look for a "Card details" or "Account information" link within that account view. The number will be displayed in full — Chase doesn't hide it once you're logged in.

What your account number is used for

You'll need your account number when you make a payment to Chase from another bank, when you want to dispute a charge, or when you call Chase customer service and they ask to verify your account. Some merchants also ask for it during checkout, though most only need the card number, expiration date, and security code.

Never share your account number with anyone who calls or emails you claiming to be from Chase. Chase will never ask you to confirm your account number unsolicited — they already have it.

Account number vs. other numbers on your card

Your card has several different numbers, and it's easy to mix them up. The account number is the 16-digit number on the front. The CVV (or security code) is the three-digit number on the back. The expiration date is printed on the front. These are all different and serve different purposes.

The customer service phone number printed on the back of your card is not an account number — it's just Chase's phone line. Your routing number, which you might need for bank transfers, is different from your account number and is not printed on the card itself (you can find it through your Chase online account or by calling customer service).

If you can't find your account number

If your card is lost or damaged and you can't see the number, the app or website is your fastest option. Log in and pull up the account details — the number will be there.

If you've forgotten your Chase login credentials, you can reset your password on the Chase login page without needing your account number. If you're locked out of your account, call Chase customer service at the number on any Chase mail you have, or search for "Chase customer service" to find the current number.

Frequently Asked Questions

Is my account number the same as my card number?

Yes, for Chase credit cards they are the same thing. The 16-digit number on your card is both your card number and your account number. Some banks use different numbers for different purposes, but Chase uses one number for both.

Can I see my account number if I'm not logged into Chase.com?

No. You must log in to see your account number on the website. However, if you have the physical card, the number is printed right on it. The Chase app also requires you to log in before displaying the number.

What should I do if I think someone has my account number?

Contact Chase customer service right away. They can monitor your account for fraud and issue you a new card with a new account number if needed. You can call the number on the back of your card or log into your account and use the message center to report the issue.

Do I need my account number to make a payment online?

No. When you log into Chase.com to make a payment, the system already knows which account you're paying. You only need your account number if you're paying from a different bank's website or by phone, and you want to make sure the payment goes to the right Chase account.