Delete a card in three steps from your account settings

Go to Your Account (the person icon in the top right), then select Login & security. Scroll down to Manage your payment methods and click it. Find the card you want to remove, click the three dots next to it, and select Delete. Amazon removes it immediately — you do not need to confirm a second time.

The card stays deleted even if you use Amazon again that day. If you delete your only payment method, Amazon will ask you to add a new one before you can complete a purchase. You can add it back anytime by returning to the same Manage your payment methods page and selecting Add a payment method.

Key Takeaways

  • You reach your payment methods through Your Account > Login & security > Manage your payment methods, not through a separate billing page.
  • Deletion is instant and does not require a confirmation email or second step.
  • If you delete your only card, Amazon will prompt you to add a new payment method before your next purchase.
  • You can restore a deleted card by adding it again using the same card number, though you will need to re-enter the security code.

Why you might delete a card from Amazon

The most common reason is security: if your card number was compromised or you suspect fraudulent activity, removing it from Amazon stops Amazon from charging it. You should also contact your card issuer directly to report the issue and request a replacement card.

You might also delete a card if you are closing that account, switching to a different card, or simply cleaning up old payment methods you no longer use. Removing unused cards reduces the number of places your information is stored.

What happens to orders after you delete a card

Past orders are unaffected. Amazon keeps a record of which card you used for each order, so your order history and receipts remain intact. Refunds to that card will still go through even after you delete it from your account.

If you have a pending order that has not yet shipped, the deletion does not cancel it. The charge already went through when you placed the order, so removing the card afterward does not reverse it. To cancel an order, go to Your Orders and select Cancel items on the order itself.

Deleting a card linked to Amazon Prime or subscriptions

If the card you are deleting is the one Amazon uses to charge your Prime membership or any subscriptions, you must add a different payment method first. Amazon will not let you delete a card that is actively being used for a recurring charge.

To switch the card for these charges, go to Your Account > Login & security > Manage your payment methods, add your new card, then return to the same page and delete the old one. For Prime specifically, you can also go to Your Account > Manage Prime membership to update the payment method there.

Removing a card from a joint or family account

On an Amazon Household account, each adult can manage their own payment methods independently. You can only delete cards you added yourself. If another adult on the account added the card, they must delete it.

If you are the account owner and want to remove a card added by another adult, you can go to Your Account > Login & security > Manage your payment methods and delete any card listed there. However, the other adult will be notified that their card was removed.

If you cannot find the delete option

The three-dot menu next to each card should appear on desktop and mobile. If it does not show, try refreshing the page or clearing your browser cache. On mobile, make sure you are using the Amazon app or a mobile browser, not a desktop view.

If the delete option is greyed out or missing, the card is likely linked to an active subscription or Prime membership. Add a replacement payment method first, then try deleting again. If you still cannot delete it, contact Amazon Customer Service through Your Account > Contact Us and describe which card is stuck.

Frequently Asked Questions

Does deleting a card from Amazon affect my credit score?

No. Removing a card from your Amazon account is just removing your payment information from their system. It does not close the card itself, report anything to credit bureaus, or change your credit in any way. Your card issuer has no record of the deletion.

Can I delete a card if I have an active dispute or chargeback?

Yes, you can delete the card from Amazon immediately. However, if you have an open dispute with your card issuer about a charge, keep the card active with your issuer until the dispute is resolved. Closing the card with the issuer while a dispute is pending can complicate the process.

What if I delete a card by mistake?

You can add it back anytime by going to Manage your payment methods and selecting Add a payment method. You will need to enter the card number, expiration date, and security code again. Your order history will not change.

Do I need to delete a card before I close my Amazon account?

No. If you close your entire Amazon account, all payment methods are deleted automatically. You only need to delete individual cards if you want to keep your account but remove that specific card.