Your Chase account number appears in multiple places on your card and statements
Your Chase credit card account number is a 16-digit code printed on the front of your physical card. It is the longest number visible on the card itself. You can also find this same number on your monthly statement, in your Chase online account, and in the Chase mobile app. The account number is what Chase uses to identify your specific card and link it to your billing history, payment records, and credit limit.
You will need this number when you call Chase customer service, set up automatic payments, dispute a charge, or provide payment information to a merchant. Knowing where to locate it quickly saves time when you are managing your account.
Key Takeaways
- Your 16-digit account number is printed on the front of your physical Chase card, below your name.
- The same number appears on every monthly statement you receive, either in print or online.
- You can view your account number by logging into Chase.com or opening the Chase mobile app and navigating to your card details.
- The account number is different from the CVV security code on the back of your card and your routing number for bank transfers.
Finding your number on the physical card
The account number on your Chase credit card is the 16-digit number embossed or printed on the front of the card. It sits below your cardholder name and above the expiration date. The number is arranged in four groups of four digits, which makes it easier to read and communicate over the phone.
If your card is damaged, lost, or the number has worn away and become unreadable, you can still access it through your online account or by calling Chase. Do not rely on memory or old receipts—always verify the current number through an official Chase channel before using it for a transaction or payment.
Locating it in your online Chase account
Log into Chase.com using your username and password. Once you are signed in, select the credit card account you need the number for. The account number will display on the account overview page, usually near the top or in a section labeled "Account Details" or "Card Information." You can also view it by clicking on the specific card tile if you have multiple cards linked to your account.
If you have trouble finding it online, look for a link that says "View full account number" or "Card details." Chase sometimes masks the number for security, showing only the last four digits by default. Click to reveal the full 16-digit number when you need it.
Checking your monthly statement
Every monthly statement Chase sends you—whether by mail or email—includes your account number. On a paper statement, it typically appears in the upper right corner or near your name and address at the top of the page. On an electronic statement viewed through your online account, the number is usually displayed on the first page or in the account summary section.
Your statement is a reliable source because it is an official Chase document tied directly to your account. If you need to reference your number and do not have your card handy, pulling up your most recent statement is often the fastest option.
Using the Chase mobile app
Open the Chase mobile app and sign in with your credentials. Tap on the credit card account you need information for. The account number will appear on the card details screen. On some versions of the app, you may need to tap a "Details" or "Card Info" button to see the full number; by default, the app may show only the last four digits for security.
The mobile app is useful when you are away from home or do not have your physical card with you. You can view and reference your number anywhere you have internet access.
What to do if you cannot find your account number
If your card is missing, destroyed, or the number is illegible, call Chase customer service at the number on the back of your card (or on a recent statement). Have your Social Security number, date of birth, and other identifying information ready. A representative can confirm your account number over the phone and can also order a replacement card if needed.
You can also visit a Chase branch in person with a photo ID. A banker can look up your account and provide the number immediately. This option works well if you need the number urgently and prefer to speak with someone face-to-face.
Understanding what your account number is used for
Your account number is the primary identifier Chase uses to track your card activity, payments, and balance. When you make a purchase, the merchant's system captures this number (along with your expiration date and CVV) to process the transaction. When you pay your bill, you provide this number so Chase knows which account to credit.
Never share your full account number with anyone except Chase representatives or trusted merchants you are actively paying. Scammers sometimes call claiming to be from Chase and ask for this number as part of a fraud scheme. Chase will never ask for your account number unsolicited; if someone calls you asking for it, hang up and call Chase directly using the number on your statement.
Frequently Asked Questions
Is my account number the same as my card number?
Yes. The 16-digit number on the front of your card is your account number. It is the same number Chase uses to identify your account internally. Some people use the terms interchangeably, and they refer to the same thing.
What is the difference between my account number and my CVV?
Your account number is the 16-digit number on the front of your card. Your CVV (Card Verification Value) is a three-digit security code on the back of the card. The CVV is used to verify you have physical possession of the card during online or phone transactions. Never share your CVV with anyone.
Can I change my Chase account number?
You cannot change your account number yourself. If you are concerned about fraud or security, call Chase and request a replacement card. Chase will issue a new card with a new account number. Your old number will be deactivated, and all future charges will go to the new number.
Why does Chase sometimes hide my full account number online?
Chase masks your full account number by default in the app and online portal for security. If a device is lost or someone gains unauthorized access to your account, showing only the last four digits limits the damage. You can click to reveal the full number when you need it, but it is hidden again once you navigate away.
Do I need my account number to make a payment online?
No. When you log into your Chase account to make a payment, the system already knows which account you are paying. You only need your account number when you are paying by phone, setting up a payment from a different bank, or providing payment information to a third party.